BRIEF HISTORY
Agent Muller has a long and illustrious service record from his time as a System Agent. Indeed his record of kills, captures and successful missions is a record nearly unmatched in the history of the Matrix, perhaps only equalled by the record of his parter, Agent Stone. Muller currently commands the Northeastern United States server within the Matrix, taking it over early in his life from a holdover Agent from an older version of the Matrix. Through his leadership, the Northeast is one of the most efficiently run servers in the Matrix, and though the System maintains a central Command and Control center in downtown Manhattan, Muller has overseen the decentralization of the entire command structure so that he may focus on the New York Metropolitan area, without having to worry about other parts under his jurisdiction.

Agent Muller was programmed at the start of the current Matrix with his counterpart Agent Stone, some 80 years ago. Since then, the pair has been responsible for the deaths of many Exiles and Rebels. They have seen many less-efficient Agent's come and go, but they have remained; Their brutal efficiency has seen them through many system-wide updates. Though he is now in a command position, Muller started his life as a speed-based Agent, which still shows through when he is engaged in melee combat.

Agent Muller himself was specifically designed to be patient and methodical, a more "classical" approach to Agent design by his programmer, Dr. Bancroft, and was given the capacity for tactical and strategic thinking. This is why he heads up the Northeastern U.S. server, his design features made him the prime choice for senior-Agent. He is very collected and, unlike many of his contemporaries, near-impossible to anger. Thus, he doesn't make stupid mistakes in combat, and to-date he has never gone into a blind fury like other Agent's. Agent Muller would superficially appear to be quite robotic, but for anyone who has had to talk to him, they would find that he is actually quite open and surprisingly personable, with a sarcastic sense of humour, traits he has developed, rather than being programmed with them.

He is often frustrated by his colleagues affinity toward violence- where they are agressive, Agent Muller is patient and doesn't usually go for an outright kill. Muller prefers to out-think his enemies to take them out (or "manage" them, as he would say), rather than steamroll them as many of his fellow Agent's would. Though this means he does not always get the kill, Muller's concern isn't another tally on his record; he is only concerned with the safety and preservation of the System. This approach has given him quite a reputation as a force to really fear, as many a Rebel or Exile have found themselves overwhelmed by Muller.